General conditions of sale Matrix Labs Agency

Article 1: Scope of Application

These general conditions of sale apply to all transactions concluded through the Matrix Labs Prompt Bundle landing page. A "client" is any natural or legal person who places an order validated via our secure payment platform.

Article 2: Age Limit

We only accept clients over the age of 16 who purchase our digital products. If it comes to our attention that a client does not meet this age requirement, their purchase will be cancelled and refunded immediately.

Article 3: Order

Placing an order on our website signifies full and unreserved acceptance of these terms and conditions.

Article 4: Price

All prices are displayed in Indian Rupees (INR) and include applicable taxes. Prices may change at any time; however, the price at the time of purchase will remain applicable to that order.

Article 5: Payment

Payment is required immediately at the time of placing the order. We accept payments via Razorpay, which allows secure online transactions. Your payment information is encrypted and protected. Any concerns about payment security should be directed to Razorpay.

Article 6: Delivery

Upon successful payment, digital products will be delivered instantly via the email provided during checkout. Ensure your email address is correct, as we are not responsible for errors in the information provided by the client.

Article 7: Cancellation and Refund Policy

Cancellation Policy: You may request a cancellation within 24 hours of purchase. After this period, cancellations will no longer be accepted.
Refund Policy: Refunds for cancellations will be processed within 3-5 business days. The amount will be credited back to the same payment method used for the transaction.
How to Request: To initiate a cancellation or refund, contact us at the email or phone number provided below.

Article 8: Support and Contact Information

For any support or queries regarding purchases, you can contact us via:

Phone: +91 7002119123
Email: jachinsaikiasonowal0@gmail.com

Article 9: Protection of Personal Data

Your data will be handled by our privacy policy. By making a purchase, you consent to collecting and using your information for order processing and communication purposes.

Article 10: Applicable Law

These terms and conditions, and any disputes arising from transactions, will be governed by Indian law.

Company Information
Matrix Labs Agency
Address: Ward No.2, Udalguri, Assam 784509